Digital banking: US adults prefer to transact using their smartphone


According to a new study, US adults under 50 prefer to access digital banking services using their smartphone rather than opting for a PC or a tablet. The research also demonstrated that those over 50, in contrast, are more likely to use a computer to process financial transactions. They are less eager to select their mobile phone and the majority of this age group have never utilised a tablet. The frequency of use of a computer for all age demographics was the same. Similar percentages revealed that they never used this device or they have utilised one only a few times a year. Moreover, a tablet was the least favoured option to conduct financial transactions among all age groups.


US adults prefer to use their smartphones to access digital banking services

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