BJ’s Wholesale Club expands its digital capabilities


The firm BJ’s Wholesale Club saw its sale increase in its fiscal 2019 first quarter. It topped Wall Street’s earnings-per-share forecast by two cents. The company is making several developments so that its revenues keep growing.
Its CEO Christopher Baldwin said that ‘Our investments are focused on building capabilities across our strategic priorities, which are acquiring and retaining members, delivering value to get them shopping, making it more convenient to shop at BJ's and, of course, expanding our strategic footprint’. They have witnessed considerable growth in membership signups and renewals and its co-branded credit card. He advanced that adding digital capabilities will considerably enhance shopping experience.
Baldwin said that they keep investing in computerised services and improving their already existing features. BJ’s has launched a new website feature that allows members to reorder previously purchased items. Moreover, the retailer has  begun showcasing fresh items on the site to highlight its breadth of selection.
Sales driven by innovative features buy online, pick up in-club and same-day delivery are rapidly growing. BJ’s Wholesale Club is also testing an express option in its mobile app. This allows customers to scan items as they shop and pay at checkout by scanning a barcode which enhances their experience. 



BJ’s is testing new capabilities

Comments