Online shopping services added by Facebook, Instagram and WhatsApp


Competing with Amazon in terms of online shopping, Facebook has announced that it will implement new features to WhatsApp, Instagram and its own Marketplace.

The social media giant advanced that its 2.4 billion users will be able to browse products, get recommendations for celebrities, process payments and add their shipping address without leaving these three apps. It seems that the firm is relying on individuals’ connection to their friends and family or their idols to increase online shopping penetration and to give its service an advantage over other e-commerce marketplaces such Amazon or eBay. These features are also an endorsement of Instagram’s thriving influencer market. This involves online celebrities leveraging their fame with product placements and endorsements. 

Speaking at Facebook’s annual conference, the head of Instagram, Adam Mosseri said that “future of shopping" would depend on the sway of content "creators" as well as just "brands and products”. For instance, maybe you look up to someone because of the way they dress or other factors. As such, you will most likely purchase items that they use or recommend. Mosseri advanced that “This is an area where we think we can uniquely create value”. WhatsApp, which is the most private service, will gain product catalogues and secure payments.


Facebook adds new features to Instagram and WhatsApp

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