The beverage company PepsiCo
has joined the list of institutions building innovation labs. The firm has
released a statement announcing that it will be a “a first-of-its-kind suite of
capabilities built to connect foodservice operators with the companies,
services, insights, and solutions best suited for their specific digital and
online needs”.
The firm advances that it plans to make use of research in
the restaurant and food ordering sector to teach operators how to identify and
deploy technology that benefits their businesses. This development comes at an
appropriate time. There have been several advancements in these particular
industries. The research has shown that one of main challenges faced within the
broader food service world is the technology gap between consumers and QSR operators. 65 percent of the managers
believe that using apps to place orders can deliver a positive customer
experience. As such, PepsiCo wishes to give foodservice operators more
information about how they can best use technology to their advantage. A recent
survey has revealed that approximately two thirds of the respondents plan to
upgrade their foodservice
tech in one way or another in 2019 but many have advanced that they
are frustrated about the time and energy needed to research and select the best
solutions for their business.
PepsiCo
has launched an innovation lab
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