As advanced in a previous article, physical stores are
having to rival with online shops which are posing to be quite a threat. This
is because e-commerce offer customers the convenience of buying products
wherever they are. However, since the retail
sector provide clients with a feeling of belonging, with the right push,
they can transform themselves to attract more buyers.
Small shops can also benefit from the power of DTC (Direct-to-consumer) dealings. These firms
are going to take the lead in the retail sector. Nowadays, it is not very easy
to win customer loyalty. Clients will not hesitate to purchase from a rival
brand if you cannot offer them the right price and experience. Moreover, with social
media platforms such as Instagram promoting e-commerce, consumers find it
easier to visit different retailers and direct-to-consumer brands are able to
sell products directly to their customers.
For a company to be successful, they must not only offer the
appropriate items that customers look for but also an entire culture and ethos
for their audience to buy into. Brands like Joules,
the British clothing company, have reigned with a clear vision despite the rise
of e-commerce. They have shown the sector that the way a firm represents itself
is very important.
Direct-to-consumer
brands are very powerful
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