Since people have to minimise physical interaction because
of the coronavirus pandemic, consumers are being discouraged to use services
such as credit card machines. Instead, contactless transactions like mobile payments are being encouraged.
According to experts, more and more people will opt to use these
contactless systems and online shopping
facilities to avoid checkout entirely. A lot of physical stores have closed and
this has resulted in an unprecedented surge in e-commerce operations. ACI
worldwide advanced that transaction volumes have increased by 74 percent in
March in comparison to the same period last year.
Analysts are arguing that Amazon is “going to come
out ahead at the end of this”. However, the giant is experiencing some
troubles. While they have always been consumer-centric, a lot of their products
are out-of-stock. Moreover, the firm has delayed deliveries, “treated suppliers
badly, and haven’t been model employers, either”.
Some analysts have divergent opinions. They point out that “e-commerce
accounted for only 11 percent of all retail sales in 2019” and shoppers will be
eager to visit stores again when things get back to normal.
It is also predicted that a lot of outlets will have massive
sales when they reopen. This is because “storefronts are frozen back in some
week in March” Thus, firms will want to get rid of out-of-season merchandise.
E-commerce
is booming
Comments
Post a Comment