E-commerce: BOPIS experiences a huge increase


Adobe Analytics’ April e-commerce report has revealed new details regarding online shopping behaviour. As expected, the number of transactions processed on the Web has significantly increased. The firm also disclosed record-breaking sales logged for buy online, pick up in store (BOPIS) orders.

Consumers have been buying all sorts of items on the Internet and apparel retailers, which have been facing issues because of the forced closure of their retail outlets, have been trying to leverage this situation in their favour. For instance, many have introduced discounts to encourage online shopping. The drop in prices is of the same level as Black Friday promotions. It seems as if that customers can keep expecting these discounts in May and June also since retailers are going to swap out seasonal products. In April, retail prices on the Web were 12% lower than they were in March. Thanks to this decrease, online apparel merchants saw a 34% year-over-year sales increase in the month.

However, with regards to groceries, the situation is different; prices have considerably grown. Adobe suggests that shelf-stable processed foods are getting more expensive due to increased customer demand. The firm’s director advanced that these shifts “mean that consumers, retailers and policymakers all need to re-evaluate the trends that they were previously relying on”.


Apparel prices have decreased

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