Nowadays, non-banking firms, such as mobile operators,
are able to design and offer e-payment
solutions. This is due to technological innovations which have given rise to
the fintech sector. These
developments have “made major inroads into financial services”. This means that
because of the new settlement methods developed, more people are able to pay
online. E-shopping facilities are not restricted to those having a bank
account. Thus, the fintech
industry provides unbanked and underbanked customers with more opportunities
and supports financial inclusion.
Unbanked
customers can use innovative payment methods
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