Considering that UK residents have turned towards e-commerce
to complete their purchases, Asda
has been experiencing a surge in delivery orders for the past few months. Along
with buying groceries many customers have been browsing the George at Asda
clothing collections on its site. Thus, the firm was forced to increase its
number of shipping slots by 65% in March. Currently, 700,000 orders can be
processed per week. This figure is expected to rise to 740 000 by the end of
the year.
Now, to make things easier for those purchasing clothes
online, the supermarket giant is testing a new feature. Thank to this, you will
no longer have to wait and wonder where your parcel is or when will it come.
The firm is trialling a tracking software.
This has been developed by the technology company Sorted. Through this
program, customers will be able to see the exact location of their orders. They
will also receive live updates with regards to the expected arrival date.
Speaking about this, the senior manager for parcel service and format
development at Asda,
Neil Drake, said, “We’re delighted to be the first supermarket fashion brand to
implement this software, which will make it even easier for our customers to
shop with us”.
Asda has a new tracking device
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