Online shopping: what are retailers doing with your data?

Whenever you are online shopping, retailers are able to access your personal details. Indeed, most e-commerce merchants ask you to share something about yourself in order to complete the payment. It can be your name, delivery address or card details. It is important that you know what they are doing with this data, how is it being used within the company and whether or not it is being shared with a third party.

To help answer these questions and to determine whether online brands are protecting consumer information, the data management company Rightly conducted a study of the data protection policies of 10 major retailers in the UK. It found out how they store details on everything such as clothing size and internet search histories. Moreover, firms even share these details with others. According to the findings, eBay is the only marketplace that sells data to third parties and H&M is the only retailer that does not sell or share customer data.

This can be pretty scary right? To help ease your mind, a series of articles will look at different online merchants and the specificities of their data collection, storage and sharing practices. Keep following the blog so that you do not miss these posts.


 H&M does not share data ©Royalty-free image

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