While online shopping
has been playing a huge part in our lives for a while now, it was nominated by
B2C operations. However, it seems as if that things are going to change.
Indeed, experts predict that B2B
transactions will rise in the next few years. This will involve not just
wholesalers providing products to retailers, but also SaaS and technology
companies.
The above mentioned development is going to be a result of
fierce competition in the e-commerce sector. Consumers now have higher
expectations. Thus, retailers are compelled to invest more in automation
to introduce new services to meet their demands. It can already be seen that
more and more businesses are turning their attention towards purchasing
software, products and services to improve operations and enhance staff performance.
As such, there is a visible shift to embracing tech and leaving manual tasks
behind, which is leading the unprecedented rise in B2B purchases.
Besides the growth of B2B
commerce, this industry will also see the emergence of new markets.
Some examples are India, Brazil, Russia and South Africa. It is expected that
by 2022 almost 3 billion of people living outside the US will gain access to
the internet and will leverage online shopping facilities, which will open a
whole new world of opportunities.
B2B commerce will become more prominent © Royalty-free image
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