E-commerce: User experience does not just involve design

 

After identifying the problems related to abandonment rates on your e-commerce website, you might not reach the ideal conversion rate, that is 2.63%. This problem is quite common and you might be thinking, “There is nothing wrong with the online store, so why are they are not completing the purchase”? Here, the issue lies in whether you have given them a reason to stay.  

One of the methods that you can use to motivate customers to buy from you is e-commerce copywriting. The articles will work in the following way: it will convey the qualities of your products in a calm, practical and clear way. One tip is to avoid the overwhelming positivity that marketing messages have. However, you must avoid negativity at all costs. Copywriting is a craft, but in the case of e-commerce marketing, this is one cardinal rule that you must not break.

As such, when writing, make sure to mention deals, discount and deals that your brand is offering. In some cases, you do not have to mention the promotion ten times over. You can include a countdown timer until the next major promotional event on your e-commerce website. Thus, even if someone leaves, he/she will be encouraged to come back.


Copywriting helps motivate customers to make purchases © Royalty-free image

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