Retail: new technology is being used to handle e-commerce boom

 

With the retail sector being transformed, merchants have to face several challenges. Some were able to quickly adapt to this change and to shift from brick and store operations to e-commerce ones. This was possible because they had already adopted innovative tech in-store.

For many, smartphone tech was lifesaving. Thanks to this, they had the opportunity to quickly and accurately fulfil e-commerce and in-store pickup orders. Speaking about these changes Christian Floerkemeier, CTO, vice president of product and co-founder of Scandit, a mobile computer vision company advanced that suddenly, retailers saw order volumes triple and basket sizes significantly increase. Those who did not have the order fulfilment technology deployed had to quickly adapt and introduce these systems.

One way that allowed them to do so was to use Scandit’s tech. The firm lets retailers use smartphones and other handheld devices to scan a bar code or item for more information. For instance, they can look up whether a product is in stock. In a presentation the National Retail Federation’s Chapter One virtual conference, Floerkemeier explained how its technology can be used to ramp up order fulfilment and create a verified identification program. Follow this blog to learn more about this solution.


New tech can be used to fulfil orders more quickly © Royalty-free image

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