As advanced, a study has shown that more people are opting
for cashless
payment services. This is because the types of convenience and ease
provided by these digital settlement
methods are perfect for today’s time. Moreover, the research has revealed that
both consumers and businesses have embraced these computerised solutions. The global managing director of Decision
Analytics for Experian, Steve Wagner, advanced “What started as
necessity has turned into a preference and a digital channel strategy simply
isn’t enough. There needs to be a re-imagined customer
journey that puts the consumer at the centre”.
Digital payments are now the trend © Royalty-free image
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