This post will explore the last few mistakes that e-commerce business owners make.
Customer Service
Retaining a customer is easier than getting a new one. To make sure that a
shopper comes back to your store, all you need to do is to keep him/her happy
and to ensure that he/she has a positive buying experience. This can lead to
future purchases, good reviews and even referrals. As such, you must offer an
excellent customer service and be
responsive to show your clients that you care about them.
Asking for advice
You are not the first retailer to establish an online shopping business from
scratch. As such, you can reach out to others to ask for advice and help. It is
always good to have a network that is full of people that you can trust and
rely on. Moreover, there are several groups on Facebook that offer
recommendations to emerging brands.
Not hiring
While you might want to do everything by yourself, this is not a good idea. You
will not be able to do so! This might lead you to feel overwhelmed and burnt
out. As such, you must not be afraid to
ask for help. You can hire a part-time employee, outsource some marketing
responsibilities to a freelancer or employ someone to do your personal tasks so
that you are freer during the day.
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