Social commerce: innovations in 2021

 

Following a change in shopping habits, social commerce is on a rise. As such, platforms have had to adjust their system to cater to consumers’ demands and to make buying items as seamless and simple as possible. Let’s learn about the features implemented by giants such as Facebook, Pinterest, WhatsApp and others.

In the world of retail advertising, Facebook has been leading the game for quite some years. At the beginning, it introduced the 'shopping catalog'. This year, it is taking things further. Advertisements on its platform are more personalised based on users’ past purchases. It is expected that in the future, the social media app will display specials or promotions to select customers. This will encourage users to make purchases directly through the application.

Another tech that is being leveraged by Facebook and is becoming more prominent is augmented reality. This might eliminate the need to go to physical stores altogether since it allows you to try products from within the comfort of your home. This technology started with beauty brands and it will be rolled out to other sectors later on during the year.

Moreover, Facebook is working to show users items based on their interests in such a way that this system is easily implemented into product catalogues and it can be used seamlessly by advertisers.

Photo credit: Pixelkult from Pixabay

Facebook has several social commerce features 


Comments