Twitter is testing e-commerce features for businesses

 

Like other social media companies, Twitter is testing a new e-commerce feature. This will allow users to make purchases directly from brands’ profiles.

This new tool is called ‘Shop Module’ and it has been developed to bridge the gap between discovering products on the platform and then purchasing them. To access it, you have to go to a designated space at the top of a profile. There, businesses are going to showcase their products. Currently, this feature is being tested and it is only available in the US via iOS devices.

According to the microblogging firm, ‘Shop Module’ is an expansion from ‘Professional Profiles’, another feature that was introduced earlier this year. The latter allows businesses, nonprofits, publishers and creators to display specific information about their business directly on their profile.

Moreover, Twitter also announced that it is planning to create a new Merchant Advisory Board. This will be made up of brands that have established themselves as “best-in-class examples of merchants on the platform”.

The introduction of these new features are in line with the increase in consumer demands for online shopping services. In a blog post, Twitter advanced, “With this pilot, we’ll get to explore how our engaged, responsive and chatty audience reacts to products that are emotionally charged – like a new jersey from your favourite sports team”. Following successful testing, the firm might go for a wider expansion.

Photo credit: ElisaRiva from Pixabay


Twitter is testing a tool allowing merchants to sell products

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