E-commerce: the importance of content marketing

 

For quite a while now, content marketing has played a huge role in e-commerce. Both B2B and B2C marketers have benefitted from this because 95% of consumers view content as a marker of trust when evaluating a business.

Following the pandemic, firms have had to make significant changes to the strategies implemented to promote their service since people turned to digital channels more for information. According to SEMRush, 68% of marketers expect to increase their content marketing budget by the end of 2021. This solution is also being improved. For instance, a study conducted by Trust Insights demonstrated how it has evolved over the years.

The research looked at 10,000 articles about this strategy to track how frequently occurring words and phrases changed over the years. It showed that there were more talks on tactical topics around blogs, native advertising and SEO. This growing maturity shows that content marketing is becoming more focussed on and more embedded in the broader customer experience strategy.

Nonetheless, content marketing is a very broad term encompassing several parts. As such, before implementing it in your promotional campaign, it is important to understand which element will have more impact. Have a look at a series of articles posted on this blog to learn more about these.

Photo credit: narciso1 from Pixabay


Consumers place a lot of importance on content 

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