With the evolution of artificial intelligence, the e-commerce sector is being transformed.
One such example is the deployment of chatbots. Several developers are working
on bots that are able to choose the perfect gift for someone.
Presents are given on various occasions. Whether it is
Christmas, New Year or there is a birthday, finding the appropriate item for
someone can be quite tedious and time-consuming. Most people do not have time
to run around looking for gifts. This is an opportunity for retailers to
develop innovative solutions to improve consumer experiences and make sales. Many
of them are using chatbots to help
clients find sophisticated presents. These follow the old principle of gift
guides that was introduced several years ago on retail websites. However, the
new system is integrated in Facebook Messenger. Thus social media users can
interact with companies without difficulty.
One example of a merchant using these chatbots is ASOS. A shopping experience on the fashion and
cosmetics retail website can be quite overwhelming. Thus, it has introduced a gift
assistant to eliminate most of the problems encountered by customers. It has
been specifically programmed to ask clients probing questions. This can help
them make a decision quicker. Thanks to the chatbot,
they do not have to spend a lot of time browsing products.
Chatbots
can help you find gifts
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