Every year, approximately $150 billion is spent in the US on
missed medical appointments. A system based on artificial intelligence could help solve this issue.
Every day, one out of five patients do not show up to their
appointment. There is a growing understanding that social determinants such as
barriers to access or lack of transportation or health insurance might prevent
a lot of people from getting the necessary medical care. To solve this problem,
a long-time health administrator, Jerold McDonald, has designed a smart
AI-based system. This solution is aimed at understanding the problems that are
preventing people from showing up to the doctor’s and would potentially help
develop a one cost-effective way to reduce no-shows and would assist in
improving health outcomes.
McDonald advanced “If you can understand a person’s story,
you can treat them differently from how you would otherwise and help manage
their experience”. Thus, he reached out to a friend who is a machine learning expert and together
they introduced Omaiven
Health, a firm based in Austin to develop an AI-powered healthcare
guide that can contact patients and understand the challenges they might be
facing. This would as a personal assistant that is the front door to
personalised care.
Artificial intelligence can be used to provide better access
to health care
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