E-commerce: connect with your customers to motivate purchases


November and December is a very busy time for e-commerce merchants. Retailers are implementing all sorts of promotions and advertisements to lure clients. However, this can be a disadvantage for companies. Why is that so? Consumers receive a lot of ads from like-minded businesses in a day. As such, your brand might not get noticed. How to prevent this from happening?

To make sure that your ads stand out among the rest, ensure that you promote brand values to create a connection with customers. Several companies highlight low prices to stand out. While this is a motivating factor, it is not enough. This is because shoppers are used to seeing discounts and sales during the holiday shopping period. So they look for something more substantial.

This is where brand values play a role. Implementing marketing strategies that highlight these helps create trust among shoppers and this influences 70% of customers’ buying decisions. Additionally, promoting something that will create a connection gives you the opportunity to form a long-time relationship with shoppers which increases customer loyalty and retention. As such, as an e-commerce owner, you must listen to your clients, build upon core values and integrate these within your seasonal sales and promotions.


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