Fashion retailers: data policies of H&M and ASOS explored

 

This article will look at the data protection policies of fashion retailers H&M and ASOS.

H&M
This firm collects the name, address, phone number, email, IP address, gender, age, location and interests of customers buying from its e-commerce website. This might seem like a lot of data. Nonetheless, unlike other companies, it does not share or sell any of these details. As such, it can be said that it offers online shoppers the maximum amount of protection. Indeed, information is not even passed on to third parties, like media agencies and technical suppliers for distribution of physical and digital direct marketing, outside of the H&M group.

ASOS
Since it is a firm selling clothes and other related products, it is normal that this firm will collect data about your dress size and preferred styles. Moreover, it stores your address, order and search history and your typical price range. While the retailer does not sell your details, it shares it with parties that it deems to be essential to offer a quality service. Some examples are marketing agencies, advertising partners and website hosts. According to ASOS, these help it “to run its business”. Additionally, the firm shares personal information with affiliate websites to promote its products and get in touch with new customers.


ASOS shares your details with external parties © Royalty-free image

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