With the sudden growth of online shopping and the increase in consumer demands, firms have
been introducing new technologies so that they are able to keep up with
expectations and to ship products within a reasonable time frame. Nonetheless,
if you have bought on the Web recently, you do know that finding a delivery
slot is a bit difficult and there are undeniable delays.
According to a survey conducted among 2000 UK adults by the
PFS, consumer expectations with regards to rapid
shipping has considerably decreased because of the coronavirus pandemic.
Before the outbreak of the virus, 90% of clients hoped that their online
purchases will arrive within one week, 36% expected them to come in three to
five days and 29% in two days or less. After Covid-19, only 71% of e-shoppers presumed
that their goods will be shipped in a week.
Several factors have slowed down the shipping process for
e-commerce purchases. One of them is definitely the drastic growth in the
number of people buying online. Moreover, there is the fact that firms have to
take extra steps to ensure the security of both their employees and clients.
For instance, Amazon has new safety and prioritisation protocols. The
giant is giving more importance to the processing and shipping of essential
items such as groceries and medical supplies.
Firms are
prioritising shipping of essential products © Royalty-free image
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