During this weekend, some changes will be made in Morrisons supermarkets, and they will
be quite noticeable.
For instance, if you head into a store on Sunday, you will
notice that there is not much noise around. This is because, as revealed, the
firm will be introducing ‘quieter hours’
on the last days of the week. Thus, there will be no music, checkout beeps or PA
announcements for the first hour of shopping, that is for stores opening at
10am, this will be as from 10 to 11am. On Saturdays, it will be as from 9am to
10am.
According to Morrisons, this idea was first introduced in
2018 after customers affected by autism complained that they could not shop
conveniently in noisy and busy environments. Following appreciation from many clients,
this project is going to be expanded.
What will change during ‘quieter hours’? The shop will:
·
Dim the lights,
·
Turn off music and radio,
·
Avoid making tannoy announcements,
·
Reduce movements of trolleys and baskets,
·
Turn checkout beeps and other electrical
noises down, and
·
Place a poster outside to tell clients it's
Quieter Hour.
David Potts, the Chief Executive at Morrisons
advanced that “The introduction of the quieter hours has been appreciated by
many customers who prefer to shop in a calmer environment”.
Morrisons has quieter hours on Sundays © Royalty-free image
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