Online shopping: how things will change in 2021

 

As advanced in a previous article, online shopping is here to stay, even after the lockdown is over. Moreover, new trends are going to emerge. Let’s have a look at some of them below.

Voice shopping
Several homes have at least one smart speaker now. Two of these most popular devices are Amazon Alexa and Google Home and these are increasingly being used to shop online. With developments in the tech sector, consumers are able to search for products, complete a purchase and track deliveries via voice shopping.

Same day delivery
Since consumers want to receive their products as fast as possible, retailers are adding new facilities to cater to these demands. A lot of firms, such as Amazon and Argos, along with some supermarkets, have already implemented same-day delivery services. Since merchants have started stocking their goods in regional warehouses instead of retail stores, you might begin receiving all your packages on the same day.

Social commerce
Very often, when browsing on Facebook or Instagram, you might find something that you wish to get. The social media platforms have made it possible to complete a purchase without leaving the app. For instance, Instagram has launched a checkout system and Facebook has a ‘Buy’ button. Even TikTok is adding e-commerce features to its application.


You can purchase products direct from social media sites © Royalty-free image

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