E-commerce: problems with accepting cryptocurrency payments

 

As advanced in a previous article, accepting cryptocurrencies for settlements is not a good idea for e-commerce merchants because of its volatility and a lack of loyalty programs which act as incentives. Let’s look at more problems with virtual money.

Universality
Cash, credit cards and debit cards are universal. In contrast, cryptocurrencies are not. While, there might be many forms of virtual money nowadays, accepting them might be an issue. First of all, there are not several payment gateways that can process such transactions. Moreover, it can be difficult for clients to obtain these.

Consumer protection
Even if chargebacks are time-consuming and expensive for merchants, they are important for the credit card eco-system since they increase consumer confidence, which makes them more likely to purchase from you. This form of consumer protection is not available when using cryptocurrencies.

Regulations
There are many uncertainties about the upcoming regulations linked to the virtual money. While, several governments are contemplating taxing, banning, limiting, or controlling cryptocurrencies, other countries are planning to make their own form of national virtual currencies known as CBDCs (central bank digital currencies). As such, if you are interested, it is advised to let things settle down so as to know about the best route to take. 

Cryptocurrencies do not offer consumer protection © Royalty-free image

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