Like many other retailers M&S is preparing for the re-opening on the 12th of
April. For more than four months, shops have been dormant as a result of the
second lockdown and now, with the green light from the government, the firm is
planning to re-open all Clothing & Home spaces across its stores.
Nonetheless, it has to make sure that things are safe for both its employees
and customers. Thus, clients can expect to see several changes when they visit
shops again.
Indeed, this has been confirmed by M&S itself who
released a message explaining the new rules that will come into play. Let’s
have a look at some of them. The first one involves bra fittings. To minimise
contact as much as possible, customers will be able to choose from a contact-free bra fit or a virtual at-home
appointment with an M&S expert via video if they do not wish to visit
stores at all.
Moreover, the fashion retailer has introduced free next day
pick up at over 800 stores via Click & Collect for orders processed before
8pm. M&S
will also be testing new solutions such as Express Collection and Digital
Check-In at approximately twenty stores. Thanks to these, customers will be
able to pick up their orders more easily.
M&S is introducing new safety rules © Royalty-free image
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