Online shopping: why is Volvo selling EVs on the Web

 

As advanced in a previous article, Volvo is capitalising on the online shopping growth and has decided to sell its electric vehicles on the Web only. Why so?

When asked about this, the firm’s commercial boss advanced that the marketing strategy behind this is taking advantage of the novelty of the XC40 Recharge P8. Since it is a new car, it is going to attract the attention of drivers and potentially new customers. This happened when they introduced ‘Care by Volvo’ on the Internet which brought 90% of clients they had not seen before. The latter may have been intrigued by the online aspect, the subscription pass or a combination of both. This same technique is being applied here with this model and an e-commerce website.

Nonetheless, it is still too early to have an estimate of the number of consumers who will be interested in electric vehicles since they are more expensive compared to other cars. To find a solution to this, Volvo has introduced the care package which includes three years’ warranty, maintenance and repairs. As such, customers who are afraid that something might go wrong can rest assured that they are covered. The automaker’s commercial boss said, “You can sit on your sofa and take care of everything. The only thing you need to decide is if you want to pick it up at the dealer or have it delivered”. The buying experience is completely hassle-free.

Volvo has a ‘care package’ guarantee © Royalty-free image


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