The growing number of smartphone users is synonymous with mobile app growth. Indeed, more
businesses have started using this technology to ensure that their brand is
more visible. This has led to an extremely competitive market.
To make sure that you are not lost in the sea of
applications out there, a good idea would be to offer an effortless and
feasible user experience. In fact, this is going to help you lead the industry.
To facilitate this, your mobile app must be equipped with the latest
technologies. Two examples of these are artificial
intelligence and chatbots.
These systems are transforming the sector in several ways.
Indeed, communication solutions powered by AI are changing the game across various
industries. Artificial intelligence is used in order for the digital system to
be able to answer queries and offer relevant and instant replies to users,
which would improve their experience.
According to a report by Gartner, the use of smart
virtual assistance and chatbots
is growing at a very rapid pace. The latest statistics in terms of 2021
predictions reveal that at least 25% of digital employees across the globe will
use bots and virtual communication in the future since they are proving to be
very advantageous for the mobile app industry.
Photo credit: geralt from Pixabay
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