Mobile app: the rise of artificial intelligence and chatbots

 

The growing number of smartphone users is synonymous with mobile app growth. Indeed, more businesses have started using this technology to ensure that their brand is more visible. This has led to an extremely competitive market.

To make sure that you are not lost in the sea of applications out there, a good idea would be to offer an effortless and feasible user experience. In fact, this is going to help you lead the industry. To facilitate this, your mobile app must be equipped with the latest technologies. Two examples of these are artificial intelligence and chatbots.

These systems are transforming the sector in several ways. Indeed, communication solutions powered by AI are changing the game across various industries. Artificial intelligence is used in order for the digital system to be able to answer queries and offer relevant and instant replies to users, which would improve their experience.

According to a report by Gartner, the use of smart virtual assistance and chatbots is growing at a very rapid pace. The latest statistics in terms of 2021 predictions reveal that at least 25% of digital employees across the globe will use bots and virtual communication in the future since they are proving to be very advantageous for the mobile app industry.

Photo credit: geralt from Pixabay

Artificial intelligence enhances user experience 


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